Phone: 03 9099 0453
Email: info@calltomind.com.au
Website: https://calltomind.com.au/
Hours: 7:00am – 9:00pm, 7 days per week

Call To Mind is an Australian telehealth mental health service that connects people with psychiatrists and psychologists via secure video or phone consultations.

With a referral from a GP, clients are matched with a suitable clinician based on their needs and can attend appointments from home or another convenient location.

The service focuses on improving access to specialist mental health care, particularly for people in regional or remote areas or those experiencing long wait times for in-person services.

Services offered
• Psychiatric assessments and diagnosis
• Medication reviews and management
• Ongoing mental health support via telehealth
• Access to psychologists and psychiatrists
• Referrals and coordination with your GP

Call To Mind provides the platform and coordination, while clinicians operate independently and deliver the care.

Cost

• Call To Mind platform: Free
• Appointments: Privately billed by your clinician
• Medicare rebates: Available for eligible services

Typical out-of-pocket costs:

• Usually around $100 – $400 per appointment depending on the type of consultation

Additional notes:

• Fees vary by clinician and appointment type
• Costs are confirmed before your first appointment
• Cancellation fees may apply (e.g. late cancellation)

Referral required

Yes – a GP referral is required to access psychiatry services.

Important information

• This is not a crisis service
• For urgent mental health support, contact Lifeline (13 11 14) or emergency services (000)

Who it’s for

• People across Australia seeking psychiatric support
• Individuals in rural or remote areas
• Those experiencing long wait times for in-person services

• • Adults requiring assessment, diagnosis, or medication support